FAQ

How do I pay for a OpenERP eStore plan?

You can pay for any of the OpenERP eStore plans with your PayPal account or inputing your Visa, MasterCard, or American Express credit card details directly inside the PayPal terminal if you do not have any account. Your information will be completely secured on the PayPal terminal.

Is there a limit on the number of Odoo users?

No, the number of users using our modules is unlimited in all our plans. You can add multiple users and allow them to seamlessly work with related module features.

Will I get source code of my purchased module?

Yes, with purchase of each package we are also shipping complete source code, so you will not only can power up strength of your targeted features but also have full control to customise it further as per your need.

What are the technical requirements to use your modules?

Our all the packages are developed for Odoo framework and supporting Odoo 8, 9 and latest version Odoo 10. Odoo is a platform independent web based business application, meaning it’s compatible with all the operating systems. To install and run our packages following components are required:

  • Odoo version 8, 9 or 10
  • Python version 2.7+
  • PostgreSQL version 8.4+
  • How should I install your module(s) in my existing Odoo setup?

    Please follow below steps to install our package in your existing Odoo setup.

    • Download package from given link and unzip the folder.
    • Once the folder is unzipped, copy module folder with all its content and paste inside “addons” folder of your Odoo instance.
    • Now restart the server and update module list by visiting “Settings > Update Module List” menu. After the successful update, the purchased package will be display in your list.
    • Click on “Install” button and wait till process get finishes.
    Will there be any additional monthly/yearly charges?

    No, pricing shown in the website are final and there will be no additional monthly/yearly charges or hidden fees to use the module after the purchase.

    I haven't received my purchase receipt

    Usually the e-mail is sent automatically the moment your payment is approved, and that should be almost immediately. If you don’t receive an email receipt or your login information soon after the purchase, please send us an email and we’ll check in on your payment and account.

    Where do I download my purchased package(s)?

    Once your order is complete, you should receive an email noting this. There will be a download link in the email from where you can get your purchased package. Right now this is only method to download your purchases. You will provide two chance to download the module. After that access of that link will be revoked automatically.

    Will I get support if needed for my purchases?

    Our all plans includes free installation and configuration support. We will be always ready to help you out if any bugs/errors generated through our module.