Frequently Asked Questions

What is OpenERP eStore?

OpenERP eStore is an initiative of The Proven Technology to showcase some of our exclusive customized addons which we have developed to enhance power of various OpenERP features.

The Proven Technology is an OpenERP experts with client base in India, USA, Mexico, UK, Europe, Australia, UAE and Singapore with growing popularity in the optimization of business management. Please visit our About Us page for more details.

Will I get source code of my purchased module?

Yes, with purchase of each module we are also shipping complete source code, so you will not only can power up strength of your targeted features but also have full control to customize it further as per your need from our given source.

What are the technical requirements to use your modules?

Our all the modules are developed for OpenERP framework 6.1 or 7.0 versions. OpenERP is a platform independent web based business application, meaning it’s compatible with all the operating systems. To install and run our modules following components are required:

  • OpenERP version 6.1 or 7.0
  • Python version 2.7+
  • PostgreSQL version 8.4+

If you meet the above requirements but still have problems, then please seek help from OpenERP community or contact us for paid help.

How can I install your module in my existing OpenERP setup?

Please follow below steps to install our module in your existing OpenERP setup.

  • Download module from given link and unzip the folder.
  • Once the folder is unzipped, copy module folder with all its content and paste inside “addons” folder of your OpenERP instance.
  • Now restart the server and update module list by visiting “Settings > Update Module List” menu. After the successful update module will be display in your list.
  • Click on “Install” button and wait till process get finishes.

I haven't received my purchase receipt

Usually the e-mail is sent the moment your payment is approved, and that should be almost immediately. If you don’t receive an email receipt or your login information soon after the purchase, please send us an email and we’ll check in on your payment and account.

Which payment types do you accept?

We currently accepts payments from international clients (outside India) through PayPal and Bank transfer from Indian clients.

How do I change my billing information?

You can change billing information by login inside your account.

Where do I download my purchased module(s)?

Once your order is complete, you should receive an email noting this. There will be a download link in the email from where you can get your purchased module. Right now this is only method to download your purchases. You will provide two chance to download the module. After that access of that link will be removed automatically.

Will I get support if I found issues in your purchased modules?

Yes certainly. We are always ready to help our customers and resolve all the errors if it generated through our module(s). If you want a support then kindly visit our Support Tickets system and raise your concern. One of our executive will get back to you within 24 hours.